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Terms of Service

Last updated: 11 February 2026

These terms govern your use of The Coordinated House of Enkian website and services ("Enkian", "the Service"), operated by The Coordinated House of Enkian ("we", "us", "our"). By using the Service, you agree to these terms. If you do not agree, do not use the Service.

1. The Service

Enkian provides a cognitive assessment platform that measures your position across twelve cognitive engines. The Service includes:

  • Free and paid cognitive assessments (48-question and 96-question)
  • Cognitive coordinate generation based on your assessment responses
  • AI-generated personalised reports (both complimentary and paid)
  • A personal dashboard displaying your coordinates and reports

2. Eligibility

You must be at least 16 years old to use the Service. By creating an account or completing an assessment, you confirm that you are 16 or older. If you are between 16 and 18, you confirm that you have your parent or guardian's permission to use the Service.

3. Accounts

You are responsible for maintaining the security of your account credentials. You must not share your login details with others. If you believe your account has been compromised, contact us immediately at support@enkian.com.

You may delete your account at any time via your Profile page. Account deletion is processed within 30 days and removes all personal data except records we are legally required to retain (see our Privacy Policy).

4. Assessment and Coordinates

The cognitive assessment is a self-report instrument. Your coordinates are derived from your own responses and reflect how you describe your cognitive tendencies. They are not objective measurements, clinical diagnoses, or predictions of ability or performance.

You should answer honestly for the most meaningful results. We have no way to verify the accuracy of your responses and accept no liability for coordinates or reports generated from inaccurate input.

5. AI-Generated Reports

5.1 Nature of Reports

Reports are generated by an artificial intelligence system (Claude, developed by Anthropic) using your cognitive coordinates as input. Each report is individually generated — reports are not pre-written templates. However:

  • Reports are reflective tools, not clinical assessments, medical advice, or psychological diagnoses
  • Reports should not be used as the basis for medical, legal, employment, or other consequential decisions
  • The AI may occasionally produce inaccurate, inconsistent, or incomplete content
  • Reports reflect the Enkian cognitive framework, which is a proprietary model and not a peer-reviewed clinical instrument

5.2 AI Transparency

In accordance with our commitment to AI transparency (and forthcoming EU AI Act requirements), all AI-generated reports carry a visible disclosure identifying them as AI-generated content. We do not present AI-generated text as human-authored.

5.3 No Automated Decision-Making

We do not use your assessment data or AI-generated reports to make automated decisions with legal or similarly significant effects on you. Reports are informational and reflective only.

6. Purchases and Payments

6.1 Pricing

Prices for paid reports are displayed at the point of purchase and are inclusive of applicable taxes. All prices are in GBP (£) unless otherwise stated.

6.2 Payment Processing

Payments are processed securely by Stripe. We do not store your full payment card details. By making a purchase, you also agree to Stripe's terms of service.

6.3 Delivery

Paid reports are digital products delivered to your account dashboard. Report generation typically completes within two minutes of purchase. You will also receive an email confirming your purchase and providing access instructions.

6.4 Refunds

Because reports are individually generated digital content produced immediately upon purchase, we are unable to offer refunds once a report has been generated. This is consistent with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which provide that the 14-day cancellation right does not apply to digital content once delivery has begun with the consumer's consent.

By completing a purchase, you acknowledge and consent to the immediate generation and delivery of your report, and you understand that this means you lose your right to cancel.

If you experience a technical issue that prevents report delivery, contact support@enkian.com and we will resolve the issue or provide a refund at our discretion.

7. Intellectual Property

7.1 Our Content

The Enkian cognitive framework, the twelve-engine model, assessment questions, website design, and all associated intellectual property belong to The Coordinated House of Enkian. You may not reproduce, distribute, or create derivative works from our framework, assessments, or site content without written permission.

7.2 Your Reports

Reports generated for you are licensed to you for personal use. You may share excerpts from your own reports, but you may not resell, redistribute, or commercially exploit report content. We retain the right to use anonymised, aggregated data for research and framework development.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer the assessment scoring system or coordinate derivation
  • Create multiple accounts to circumvent purchase requirements
  • Scrape, copy, or systematically download content from the Service
  • Misrepresent Enkian coordinates or reports as clinical diagnoses or certified assessments
  • Use the Service on behalf of another person without their explicit consent

9. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" without warranties of any kind, express or implied
  • We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate or complete
  • Our total liability to you for any claims arising from your use of the Service is limited to the amount you have paid to us in the 12 months preceding the claim
  • We are not liable for any indirect, incidental, consequential, or punitive damages

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or a prominent notice on the website. Your continued use of the Service after changes constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights that may apply in your jurisdiction.

12. Contact

The Coordinated House of Enkian
Email: support@enkian.com

The Coordinated House of Enkian
Privacy Terms Principles